Era of Quality at the Akshaya Patra Foundation

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QSO 360 Module Two Case Study Guidelines and Rubric Overview: In this case study, you will examine a case in which the DMAIC strategy was implemented for improving a process. You will the n discuss why this approach was appropriate based on the facts of the case. Prompt: Read the “Era of Quality at the Akshaya Patra Foundation” case study at the end of your textbook. Address the following:  Explain why using a DMAIC approach was appropriate in this situation based on the goals and objectives outlined for the proje ct. Would another approach have worked? Explain why or why not.  Discuss the challenges presented by the expansion plan, and how the DMAIC method was used to address these challenges. Be sure to reference specific examples from the case and from your textbook or other authoritative sources to support your ex planation. Guidelines for Submission: The Module Two Case Study should follow these formatting guidelines: 1 to 2 pages double -spaced, 12 -point Times New Roman font, one -inch margins, and citations in APA format. Critical Elements Exemplary (100%) Pro ficient (85%) Needs Improvement (55%) Not Evident (0%) Value Goals and Objectives Meets “Proficient” criteria and supports explanation using examples from the case and/or authoritative sources Explains why using a DMAIC approach was appropriate in the case provided based on the goals and objectives outlined for the project, including an explanation of why other approaches would or would not have worked Explains why using a DMAIC approach was appropriate in the case provided, but connection to goals and objectives in the case is not clear Does not explain why using a DMAIC approach was appropriate in the case provided 45 Challenges Meets “Proficient” criteria and supports explanation using examples from the case and/or authoritative sources Discusses the obstacles encountered in using a DMAIC method and the mitigation strategies used to address these obstacles Explains why using a DMAIC approach was appropriate in the case provided, but connection to challenges presented by the expansion pla n is not clear Does not explain why using a DMAIC approach was appropriate in the case provided 45 Articulation of Response Submission is free of errors related to citations, grammar, spelling, syntax, and organization and is presented in a professional a nd easy -to-read format Submission has no major errors related to citations, grammar, spelling, syntax, or organization Submission has major errors related to citations, grammar, spelling, syntax, or organization that negatively impact readability and articulation of main ideas Submission has critical errors related to citations, grammar, spelling, syntax, or organization that prevent understanding of ideas 10 Total 100%

 

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