LEARNER WORKBOOK

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LEARNER WORKBOOK
Table of Contents
Instructions to Learner 2
Assessment instructions 2
Assessment requirements 5
Reasonable Adjustment 6
Assessment Task Coversheet 7
Observation/Demonstration 8
Third Party Guide 9
Activities checklist – for assessor 10
Activities 11
Activity 1A 11
Activity 1B 11
Activity 1C 12
Activity 2A 12
Activity 3A 13
Activity 3B 14
Activity 3C 14
Activity 3D 15
Activity 3E 15
Activity 4A 16
Activity 4B 16
Activity 4C 17
Activity 4D 17
Summative Assessments 18
Section A: Skills Activity 19
Summative Assessments: Section A checklist 21
Section B: Knowledge Activity (Q & A) 22
Summative Assessments: Section B checklist 24
Workplace Documentation – for learner 25
Workplace documents checklist 25
Instructions to Learner
Assessment instructions
Overview
Prior to commencing the assessments, your trainer/assessor will explain each assessment task and the terms and conditions relating to the submission of your assessment task. Please consult with your trainer/assessor if you are unsure of any questions. It is important that you understand and adhere to the terms and conditions, and address fully each assessment task. If any assessment task is not fully addressed, then your assessment task will be returned to you for resubmission. Your trainer/assessor will remain available to support you throughout the assessment process.
Written work
Assessment tasks are used to measure your understanding and underpinning skills and knowledge of the overall unit of competency. When undertaking any written assessment tasks, please ensure that you address the following criteria:
? Address each question including any sub-points
? Demonstrate that you have researched the topic thoroughly
? Cover the topic in a logical, structured manner
? Your assessment tasks are well presented, well referenced and word processed ? Your assessment tasks include your full legal name on each and every page.
Active participation
It is a condition of enrolment that you actively participate in your studies. Active participation is completing all the assessment tasks on time.
Plagiarism
Plagiarism is taking and using someone else’s thoughts, writings or inventions and representing them as your own. Plagiarism is a serious act and may result in a learner’s exclusion from a course. When you have any doubts about including the work of other authors in your assessment, please consult your trainer/assessor. The following list outlines some of the activities for which a learner can be accused of plagiarism:
? Presenting any work by another individual as one’s own unintentionally
? Handing in assessments markedly similar to or copied from another learner
? Presenting the work of another individual or group as their own work
? Handing in assessments without the adequate acknowledgement of sources used, including assessments taken totally or in part from the internet.
If it is identified that you have plagiarised within your assessment, then a meeting will be organised to discuss this with you, and further action may be taken accordingly.
Collusion
Collusion is the presentation by a learner of an assignment as their own that is, in fact, the result in whole or in part of unauthorised collaboration with another person or persons. Collusion involves the cooperation of two or more learners in plagiarism or other forms of academic misconduct and, as such, both parties are subject to disciplinary action. Collusion or copying from other learners is not permitted and will result in a “0” grade and NYC.
Assessments must be typed using document software such as (or similar to) MS Office. Handwritten assessments will not be accepted (unless, prior written confirmation is provided by the trainer/assessor to confirm).
Competency outcome
There are two outcomes of assessments: S = Satisfactory and NS = Not Satisfactory (requires more training and experience).
Once the learner has satisfactorily completed all the tasks for this module the learner will be awarded “Competent” (C) or “Not yet Competent” (NYC) for the relevant unit of competency.
If you are deemed “Not Yet Competent” you will be provided with feedback from your assessor and will be given another chance to resubmit your assessment task(s). If you are still deemed as “Not Yet Competent” you will be required to re-enrol in the unit of competency.
Additional evidence
If we, at our sole discretion, determine that we require additional or alternative information/evidence in order to determine competency, you must provide us with such information/evidence, subject to privacy and confidentiality issues. We retain this right at any time, including after submission of your assessments.
Confidentiality
We will treat anything, including information about your job, workplace, employer, with strict confidence, in accordance with the law. However, you are responsible for ensuring that you do not provide us with anything regarding any third party including your employer, colleagues and others, that they do not consent to the disclosure of. While we may ask you to provide information or details about aspects of your employer and workplace, you are responsible for obtaining necessary consents and ensuring that privacy rights and confidentiality obligations are not breached by you in supplying us with such information.
Assessment appeals process
If you feel that you have been unfairly treated during your assessment, and you are not happy with your assessment and/or the outcome as a result of that treatment, you have the right to lodge an appeal. You must first discuss the issue with your trainer/assessor. If you would like to proceed further with the request after discussions with your trainer/assessor, you need to lodge your appeal to the course coordinator, in writing, outlining the reason(s) for the appeal.
Recognised prior learning
Candidates will be able to have their previous experience or expertise recognised on request.
Special needs
Candidates with special needs should notify their trainer/assessor to request any required adjustments as soon as possible. This will enable the trainer/assessor to address the identified needs immediately.

Assessment requirements
Assessment can either be:
? Direct observation
? Product-based methods e.g. reports, role plays, work samples
? Portfolios – annotated and validated
? Questioning
? Third party evidence.
If submitting third party evidence, the Third-Party Observation/Demonstration document must be completed by the agreed third party.
Third parties can be:
? Supervisors
? Trainers
? Team members
? Clients
? Consumers.
The third party observation must be submitted to your trainer/assessor, as directed.
The third party observation is to be used by the assessor to assist them in determining competency.
The assessment activities in this workbook assess aspects of all the elements, performance criteria, skills and knowledge and performance requirements of the unit of competency.
To demonstrate competence in this unit you must undertake all activities in this workbook and have them deemed satisfactory by the assessor. If you do not answer some questions or perform certain tasks, and therefore you are deemed to be Not Yet Competent, your trainer/assessor may ask you supplementary questions to determine your competence. Once you have demonstrated the required level of performance, you will be deemed competent in this unit.
Should you still be deemed Not Yet Competent, you will have the opportunity to resubmit your assessments or appeal the result.
As part of the assessment process, all learners must abide by any relevant assessment policies as provided during induction.
If you feel you are not yet ready to be assessed or that this assessment is unfair, please contact your assessor to discuss your options. You have the right to formally appeal any outcome and, if you wish to do so, discuss this with your trainer/assessor.
Reasonable Adjustment
As a learner, I have been advised of my rights and responsibilities regarding Reasonable Adjustment. I understand how it relates to measures or actions that can be taken by an education provider, to assist me to succeed in my training program where I have identified myself as having a disability or impairment that could prevent me from fulfilling the requirements of my chosen program.
I have indicated where necessary, on my enrolment form, those disabilities that may require a reasonable adjustment to my training schedule and I have ensured that my trainer is aware of any additional recognised issues that will require changes to the standard delivery of this program of study. Should any of these circumstances change during my study I will notify my trainer as soon as possible and my trainer will list these changes here with my signature.
I certify I have read and accept the above information as part of my responsibilities during my program of study.
Change in circumstance Date Trainer signature Student signature
Assessment Task Coversheet
Students must clearly and accurately complete an Assessment Task Coversheet for all assessment tasks and other types of evidence to be submitted for a unit(s) of competency. Original work will not be returned to students as ASMI is required to hold assessments for six months after completion for audit purposes. Students should retain a copy for their records, ASMI does not accept responsibility for work that goes missing in postage between the student and the organisation. Any students wishing to have their original work back after the six-month period should contact the administration office by email admin@asmitraining.edu.au.
Assessment Task Name:
Observation/Demonstration
Throughout this unit, you will be expected to show your competency of the elements through observations or demonstrations. Your trainer/assessor will have a list of demonstrations you must complete or tasks to be observed. The observations and demonstrations will be completed as well as the activities found in this workbook.
An explanation of observations and demonstrations:
Observation is on-the-job
The observation will usually require:
? Performing a work-based skill or task
? Interaction with colleagues and/or customers. Demonstration is off-the-job A demonstration will require:
? Performing a skill or task that is asked of you ? Undertaking a simulation exercise.
Your trainer/assessor will inform you of which one of the above they would like you to do. The observation/demonstration will cover one of the unit’s elements.
The observation/demonstration will take place either in the workplace or the training environment, depending on the task to be undertaken and whether it is an observation or demonstration. Your trainer/assessor will ensure you are provided with the correct equipment and/or materials to complete the task. They will also inform you of how long you have to complete the task.
You should be able to demonstrate the skills, knowledge and performance criteria required for competency in this unit, as seen in the Learner Guide.
Third Party Guide
You should supply details of the third party to the assessor before you commence the activities (see below), unless the assessor has already selected a third party themselves. The assessor can then contact the third party in instances where they require more evidence to determine competency, or they cannot observe certain tasks themselves. The reasons to use a third party may include:
? Assessment is required in the workplace
? Where there are health and safety issues related to observation ? Patient confidentiality and privacy issues are involved.
If you are not employed, or able to complete demonstrative tasks in the workplace, you will need to inform the assessor. They will be able to provide you with a simulated environment in which to complete these tasks.
We would prefer that, wherever possible, these be “live” issues for your industry and require application of the principles that you are learning as part of your training. Where this is not possible, you and your third party should simulate the activity tasks and demonstrations that you believe would be likely to arise in your organisation or job role.
Third party evidence can also be used to provide “everyday evidence” of tasks included in your work role that relate to the unit of competency but are not a part of the formal assessment process.
The third party is not to be used as a co-assessor – the assessor must make the final decision on competency themselves.
Documents relevant to collection of third party evidence are included in the Third-Party section in the Observations/Demonstrations document.
Activities checklist – for assessor
This should be used by the trainer/assessor to document the learner’s skills, knowledge and performance as relevant to the unit activity. Indicate in the table below if the learner is deemed satisfactory (S) or not satisfactory (NS) for the activity or if reassessment is required.
Learner’s name
Assessor’s name
Unit of Competence (Code and Title)
Date(s) of assessment
Has the activities been answered and performed fully, as required to assess the competency of the learner? Yes No
(Please tic box)
Has sufficient evidence and information been provided by the learner for the activity? Yes No
(Please tic box)
Comments
Provide your comments here:
The learner’s performance was: Not yet satisfactory Satisfactory
If not yet satisfactory, date for reassessment:
Learner’s signature
Assessor’s signature
Activities
Complete the following activities individually (as applicable to the specific activity and the assessment environment).
Activity 1A
Objective To provide you with an opportunity to identify how to locate, adapt, adopt and communicate WHS policies that clearly define the organisation’s commitment to complying with WHS legislation.
1. Identify three possible sources of information about WHS policies.
2. Specify five possible ways of communicating WHS policies.
Activity 1B
Objective To provide you with an opportunity to identify duty holders and define WHS responsibilities for all workplace personnel in the work area according to WHS legislation, policies, procedures and programs.
1. Identify four types of WHS duty holders.
2. Specify five WHS responsibilities that employees within your organisation are expected to fulfil.
Activity 1C
Objective To provide you with an opportunity to identify and approve financial and human resources required by the WHS management system (WHSMS).
Identify four purposes for which finances may be allocated in relation to the WHS management system.
Activity 2A
Objective To provide you with an opportunity to work with workers and their representatives to set up and maintain participation arrangements according to relevant WHS legislation, appropriately resolve issues raised through participation and consultation arrangements according to relevant WHS legislation, and promptly provide information about the outcomes of participation and consultation to workers and ensure it is easy for them to access and understand.
1. Specify four ways in which employees may participate in the establishment and maintenance of WHS standards.
2. Identify four factors that should be considered when attempting to resolve health and safety issues.
3. Identify four ways of communicating the results of WHS participation and consultation.
Activity 3A
Objective To provide you with an opportunity to develop procedures for ongoing hazard identification, and assessment and control of associated risks.
1. Identify five methods that may be used for the identification of workplace hazards.
2. Specify five possible ways of controlling the risks associated with workplace hazards.
3. Correctly label this visual representation of the hierarchy of risk control.
Activity 3B
Objective To provide you with an opportunity to include hazard identification at the planning, design and evaluation stages of any change in the workplace to ensure that new hazards are not created by the proposed changes and existing hazards are controlled.
Give six examples of potential hazards that may be identified when planning designing and evaluating workplace changes.
Activity 3C
Objective To provide you with an opportunity to develop and maintain procedures for selecting and implementing risk controls according to the hierarchy of control and WHS legislative requirements.
Give five examples of steps that may be taken for the control of risks in relation to the hierarchy of risk control.
Activity 3D
Objective To provide you with an opportunity to identify inadequacies in existing risk controls according to the hierarchy of control and WHS legislative requirements, and promptly provide resources to enable implementation of new measures.
1. Give four reasons why risk controls may be considered inadequate.
2. Detail five procedures that should be followed when reporting inadequate risk controls.
Activity 3E
Objective To provide you with an opportunity to identify requirements for expert WHS advice, and request this advice as required.
Specify five instances in which expert WHS advice may be required.
Activity 4A
Objective To provide you with an opportunity to develop and provide a WHS induction and training program for all workers in a work area as part of the organisation’s training program.
1. Identify five key details that should be covered in a WHS induction program for new employees within your organisation.
2. Why should you work with employees and senior level personnel when arranging WHS training?
Activity 4B
Objective To provide you with an opportunity to use a system for WHS record keeping to allow identification of patterns of occupational injury and disease in the organisation, and to maintain a record of WHS decisions made, including reasons for the decision.
1. Access your organisation’s computer system and identify three records that relate to different aspects of WHS.
2. Review the records that were accessed during the previous activity and provide details of any patterns of occupational injury and disease that you notice.
Activity 4C
Objective To provide you with an opportunity to measure and evaluate the WHSMS in line with the organisation’s quality systems framework and develop and implement improvements to the WHSMS to achieve organisational WHS objectives.
1. Identify four activities that may be carried out as part of a WHSMS evaluation.
2. Refer to your organisation’s WHSMS and detail three improvements that could be made for the health and safety of employees.
Activity 4D
Objective To provide you with an opportunity to ensure compliance with the WHS legislative framework to achieve, as a minimum, WHS legal requirements.
Identify four responsibilities of employers as specified by WHS legislation.
Summative Assessments
The summative assessments are the major activities designed to assess the learner’s skills, knowledge and performance, as required to show competency in this unit. These activities should be completed after finishing the Learner Guide. These should be completed as stated under the trainer/assessor instructions.
Skills, knowledge and performance may be termed as:
? Skills – skill requirements, required skills, essential skills, foundation skills
? Knowledge – knowledge requirements, required knowledge, essential knowledge, knowledge evidence
Section A: Skills Activity
The Skills Activity is designed is designed to address the foundation skills of the unit through a case study, with a series of applicable questions to address the skills criteria.
Section B: Knowledge Activity (Q & A)
The Knowledge Activity is designed to be a questionnaire where the assessor asks the learner a series of questions to confirm their competency for all of the required knowledge in the unit of competency.
If necessary for the activities, you should attach completed written answers, portfolios or any evidence of competency to this workbook.
Section A: Skills Activity
Objective: To provide you with an opportunity to show you have the required skills for this unit.
This activity will enable you to demonstrate your knowledge of the following foundation skills:
? Learning
? Reading
? Writing
? Oral communication
? Numeracy
? Navigate the world of work ? Interact with others ? Get the work done.
Answer the activity in as much detail as possible, considering your organisational requirements.
1. This practical activity will require you to produce an organisational procedure for hazard identification. You should refer to a range of appropriate hazard identification techniques and ensure that the procedure is easy for the employees to understand. The procedure will also need to be written in accordance with relevant legislation.
This activity will need to be observed, and a signed record of this observation
(completed by the assessor or third party) should be uploaded in your answer. It should detail what was done, when it was done, the time it was completed in, the completed actions and the overall outcome of the tasks.
2. This practical activity will require you to meet with a group of organisational employees and provide information about a WHS issue which has been successfully resolved. You should describe the actions that have been taken and outcomes that have been realised, using a varying level of technical vocabulary to suit the audience.
This activity will need to be observed, and a signed record of this observation
(completed by the assessor or third party) should be uploaded in your answer. It should detail what was done, when it was done, the time it was completed in, the completed actions and the overall outcome of the tasks.
3. This practical activity will require you to identify the financial and human resources required for the successful implementation of a WHS management system. You should apply mathematical methods where necessary for the accurate identification of each of these resources.
This activity will need to be observed, and a signed record of this observation
(completed by the assessor or third party) should be uploaded in your answer. It should detail what was done, when it was done, the time it was completed in, the completed actions and the overall outcome of the tasks.
Summative Assessments: Section A checklist
This should be used by the trainer/assessor to document the learner’s skills, knowledge and performance as relevant to the summative assessment. Indicate in the table below if the learner is deemed satisfactory (S) or not satisfactory (NS) for the activity or if reassessment is required.
Learner’s name
Assessor’s name
Unit of Competence (Code and Title)
Date(s) of assessment
Has the activity been answered and performed fully, as required to assess the competency of the learner? Yes No
(Please tic box)
Has sufficient evidence and information been provided by the learner for the activity? Yes No
(Please tic box)
Comments
Provide your comments here:
The learner’s performance was: Not yet satisfactory Satisfactory
If not yet satisfactory, date for reassessment:
Learner’s signature
Assessor’s signature
Section B: Knowledge Activity (Q & A)
Objective: To provide you with an opportunity to show you have the required knowledge for this unit.
The answers to the following questions will enable you to demonstrate your knowledge of:
? Identify and detail relevant WHS Acts, regulations and codes of practice
? Specify relevant WHS organisational policies, procedures, programs and practices
? Explain hazard identification and risk-management processes
? Describe the hierarchy of risk control and how it is applied in the workplace ? Specify in-house and WHS legislative reporting requirements
Answer each question in as much detail as possible, considering your organisational requirements for each one.
1. Can you provide five examples of WHS legislation?
2. Can you identify five aspects of workplace health and safety that may be addressed within WHS policies?
3. Can you identify five practices that should be fulfilled by employees for the purposes of health and safety?
4. Can you identify five methods which may be used for the control of risks in the workplace?
5. What is the most effective control method according to the hierarchy of risk control?
6. What is the least effective control method according to the hierarchy of risk control?
7. Can you identify five procedures that should be followed when reporting inadequate risk controls?
Summative Assessments: Section B checklist
This should be used by the trainer/assessor to document the learner’s skills, knowledge and performance as relevant to the summative assessment. Indicate in the table below if the learner is deemed satisfactory (S) or not satisfactory (NS) for the activity or if reassessment is required.
Learner’s name
Assessor’s name
Unit of Competence (Code and Title)
Date(s) of assessment
Has the activity been answered and performed fully, as required to assess the competency of the learner? Yes No
(Please tic box)
Has sufficient evidence and information been provided by the learner for the activity? Yes No
(Please tic box)
Comments
Provide your comments here:
The learner’s performance was: Not yet satisfactory Satisfactory
If not yet satisfactory, date for reassessment:
Learner’s signature
Assessor’s signature
Workplace Documentation – for learner
Workplace documents checklist
To demonstrate and support workplace knowledge, workplace documents can be submitted to the assessor or third party. Indicate in the table below the documents that have been provided. Please refer to your trainer/assessor if clarification is required or if you have any further questions on what you are able to provide or use.
Document name/description Document attached
Yes No
Yes No
Yes No
Yes No
Yes No
Yes No
Yes No
Yes No
Yes No
Yes No
For RTO use only
Have originals or digital copies been supplied for the workplace documents? Yes No
If not originals, have the originals been validated or checked? Yes No
Learner’s signature
Assessor’s signature

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